At ShrierWorks, we strive to develop long-lasting relationships built on trust, quality workmanship, and uncompromising personal service. Think of us as your personal printing agent! We simplify and define complex specifications, provide cost effective solutions, and solve problems before your project is ready for press.
Our customers rely on ShrierWorks to get their work printed professionally. This level of trust is reflected in our 7-point corporate philosophy that we are proud to share with you.
1. We are our clients' advocates
We are working for you - not the supplier. We listen to your concerns and your expectations. We strive to educate you during the process so that you can make informed decisions, and we will recommend only what is in your best interests.
2. We know the printing landscape matrix.
Who does what for how much and how well they do it. We have a thorough understanding of the printing process and have developed a vast network of resources to help you with just about any printing, promotional or packaging application.
3. We know what goes on inside a printing plant.
We have worked on the inside of major printing operations and can minimize challenging situations and last minute changes to ensure that your project runs smoothly. We demand a lot from our suppliers - and we won't relax until you're completely satisfied with your finished product.
4. We share information with our customers.
We earn our income from our purchasing power within our supplier network. There are no hidden contracts or fees with your project. You will receive an invoice from us for the total cost of your project. We share the name of the printer that's producing your piece and the name of the customer service rep or production manager involved with your project if desired.
5. We never take advantage of our clients' errors.
While we do everything we can to prevent mistakes from happening, on rare occasions they still do. Author's alterations are passed through at our cost and are not used as a source of additional income.
6. We are fair with our suppliers.
Our goal strives to achieve a "win-win" solution when negotiating price with our vendors. With these strong relationships in place we're able to meet your budget and delivery requirements for your project.
7. We take our clients' business and their relationship with us personally.
We're proud to say that our clients like us. People choose us as much for our personality as results. You invest a lot emotionally in your project and we take that to heart. We are serious about what we do, but you will find us to be easy and enjoyable to work with.